Terms and Conditions for Billions Enterprises Auto Body Shop
Last updated: [Date]
Please read these Terms and Conditions ("Terms") carefully before using the services of Billions Enterprises Auto Body Shop ("we," "us," or "our"). By accessing our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.
1. Service Agreement
1.1. Scope: These Terms cover the use of our auto repair and related services, including but not limited to estimates, repairs, maintenance, and related activities.
1.2. Eligibility: By using our services, you represent that you are of legal age, or have obtained parental or legal guardian consent if you are a minor.
2. Service Requests
2.1. Estimates: We provide estimates for auto repair and maintenance services. These estimates are based on visual inspections and preliminary information. Final costs may vary based on a detailed inspection of the vehicle.
2.2. Service Authorization: By requesting our services, you authorize us to perform the agreed-upon repairs and services. You are responsible for payment upon completion.
3. Pricing and Payments
3.1. Pricing: Our pricing is determined based on the nature of the service, parts, and labor involved. All prices are subject to change.
3.2. Payment: Payment is due upon completion of services. We accept various payment methods, including cash, credit cards, and other forms of electronic payment. You are responsible for the full payment of services.
4. Cancellations and Refunds
4.1. Cancellations: You may cancel a service request, but you may be subject to cancellation fees if work has already begun or parts have been ordered.
4.2. Refunds: Refunds, if applicable, will be provided in accordance with our refund policy.
5. Vehicle Pickup and Storage
5.1. Vehicle Pickup: You are responsible for picking up your vehicle promptly upon completion of services. A storage fee may apply for vehicles left uncollected for an extended period.
5.2. Storage Fees: We may charge storage fees for vehicles left in our possession for an extended period. Please refer to our fee schedule for details.
6. Warranty
6.1. Limited Warranty: We provide a limited warranty on our repair work. Please refer to our warranty policy for specific terms and conditions.
7. Disclaimer of Liability
7.1. Limitation of Liability: We are not responsible for any loss, damage, or injury, including indirect or consequential damages, resulting from our services or use of your vehicle.
8. Termination
8.1. Termination: We reserve the right to terminate or suspend our services to any individual or vehicle at our discretion.
9. Governing Law
9.1. Applicable Law: These Terms are governed by and construed in accordance with the laws of [Jurisdiction].
10. Changes to Terms
10.1. Updates: We may update these Terms from time to time to reflect changes in our services or for legal, operational, or regulatory reasons. Any changes will be posted on our website with the revised "Last updated" date.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Billions Enterprises Auto Body Shop
13623 Cherry Tree Crossing Rd,
Brandywine, MDED 20613
(202)631-9148
By using our services, you acknowledge that you have read and understood these Terms and agree to be bound by them.
Refund Policy for Billions Enterprises Auto Body Shop
Last updated: [Date]
At Billions Enterprises Auto Body Shop, we value customer satisfaction and are committed to providing high-quality auto repair services. This Refund Policy outlines our approach to refunds and the circumstances under which they may be applicable. Please read this policy carefully before engaging our services.
1. Eligibility for Refunds
1.1. Refund Evaluation: Refunds will be considered on a case-by-case basis. To be eligible for a refund, you must meet the criteria outlined in the following sections.
2. Refund Scenarios
2.1. Overpayment: In the event of an overpayment for our services, we will issue a refund for the excess amount.
2.2. Service Not Provided: If we are unable to provide the agreed-upon auto repair or related service, a refund will be issued for any payments made in advance.
2.3. Dissatisfaction with Services: If you are dissatisfied with the quality of our services and can provide reasonable evidence of the issue, we may consider a partial or full refund at our discretion.
3. Refund Process
3.1. Request for Refund: To request a refund, please contact our customer service team within [X] days from the date of service completion.
3.2. Documentation: When requesting a refund, you may be required to provide supporting documentation, such as receipts, service records, or a detailed explanation of the issue.
3.3. Review: We will review your refund request and determine its eligibility based on our refund criteria.
3.4. Refund Issuance: If your request is approved, we will process the refund within [X] business days. The refund will be issued using the same method of payment used for the original transaction.
4. Non-Refundable Items
4.1. Labor Costs: Labor costs associated with auto repair services are generally non-refundable once the service has been completed.
4.2. Used or Consumed Materials: Materials and parts that have been used or installed during the service are non-refundable.
5. Contact Information
If you have any questions or concerns regarding our Refund Policy or need to request a refund, please contact us at:
Billions Enterprises Auto Body Shop [Contact Information]
We are committed to addressing your inquiries and refund requests promptly.
6. Changes to the Refund Policy
We reserve the right to make changes or updates to our Refund Policy. Any revisions will be posted on our website with the revised "Last updated" date.
By using our services, you acknowledge that you have read and understood this Refund Policy and agree to its terms and conditions.
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